Protection of Personal Information (POPIA) Privacy Policy
Last Updated: July 2026
Our Commitment to Your Privacy
Storage@Harties (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected, processed, stored, and protected in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or make use of our storage services.
Information We Collect
We may collect the following personal information:
- Full name
- Email address
- Telephone number
- Physical or postal address
- Company name (where applicable)
- Information provided when requesting a quotation
- Information submitted through our contact forms
- Any correspondence between you and Storage@Harties
- Technical information such as your IP address, browser type and website usage statistics through cookies and analytics tools
We only collect information that is necessary to provide our services and respond to your enquiries.
How We Use Your Information
Your personal information may be used to:
- Respond to enquiries and quotation requests
- Contact you regarding our storage services
- Prepare rental agreements and invoices
- Manage customer accounts
- Improve our website and customer experience
- Comply with legal and regulatory requirements
- Communicate important updates relating to our services
We do not sell or rent your personal information to third parties.
Sharing Your Information
We may share your personal information only when necessary with:
- Service providers assisting us in operating our business
- Professional advisers where required
- Government authorities where required by law
- Financial institutions for payment processing
All third parties are required to protect your information and process it only for the agreed purpose.
Information Security
Storage@Harties takes reasonable technical and organisational measures to protect your personal information against:
- Loss
- Theft
- Unauthorised access
- Disclosure
- Alteration
- Destruction
While every reasonable precaution is taken, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us:
- Remember user preferences
- Monitor website performance
- Analyse visitor statistics
- Improve website functionality
You may disable cookies in your browser settings, although this may affect certain website functionality.
Your Rights
In accordance with POPIA, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Object to certain processing of your personal information
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator of South Africa
Retention of Information
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Once information is no longer required, it will be securely destroyed or anonymised.
Third-Party Websites
Our website may contain links to external websites.
Storage@Harties is not responsible for the privacy practices or content of third-party websites. We encourage users to read the privacy policies of any external sites they visit.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time.
Any amendments will be published on this page, together with the updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise any of your rights under POPIA, please contact us:
Storage@Harties
Physical Address:
Plot 24/1, Stradivarius Road
Melodie, Hartbeespoort, 0216
Phone: 082 789 3240
Email: info@storageharties.co.za
Website: https://storageharties.co.za
Complaints
If you believe that your personal information has not been processed in accordance with POPIA, you may lodge a complaint with the Information Regulator (South Africa).
Website: https://www.justice.gov.za/inforeg/
Email: PAIAComplaints@inforegulator.org.za
General Enquiries: enquiries@inforegulator.org.za